Our communications team wins top prize at this year’s CIPR PRide Awards
3 December 2018
Our Communications team scooped the award in the category for Issues and Crisis/Reputational Management at the 2018 CIPR South of England and Channel Islands PRide Awards.
The Chartered Institute of Public Relations (CIPR) PRide Awards is an annual event which celebrates PR teams from all areas of the fantastic, complex and diverse industry.
The ceremony was held in Bristol Marriott Hotel, where we won the award for our communications efforts during a loss of gas in Sidcup, during which our engineers worked tirelessly to restore supplies to over 1,700 homes and businesses after water entered our network.
Director of Corporate Communications Denis Kerby said: “We’re really thrilled to have won and be recognised for the dedication and professionalism that the team showed throughout our time in Sidcup back in May this year.
“No matter what type of incident we’re dealing with, our team always puts in maximum effort. However, Sidcup was particularly challenging, so keeping our customers and the media updated alongside supporting our team of engineers was key.
“We were up against some tough competition, so it means a lot to have won this prestigious award.”
The judges said: “This was a very strategic and well-managed crisis management campaign. Unsolicited positive feedback gives a good indication of how relationships were managed and consolidated through the crisis.
"We especially liked the idea of creating and sharing an evaluation infographic after the event as an excellent way of demonstrating achievement and accountability – a simple but effective idea which other organisational communicators could add to their crisis communication practice.”
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