• Diagram showing how SGN supplies gas to customers

     

    SGN Connections logo

     

    SGN Connections provides new gas connections for residential and business customers, and can also help you with moving your gas meter, making an alteration to your gas pipes or disconnecting your property from the mains.

    Further information and online application forms can be found under Our services.

    We’re unable to maintain your meter or send bills for the gas you use as that’s your gas supplier's responsibility.

     

    PLEASE NOTE: Potential delay to your meter installation

    Between 19 May and 6 June, it may take longer than usual to arrange the meter installation with your gas supplier. This is because of an Ofgem initiative to replace the IT systems used across the UK gas market. It involves all gas suppliers and will ultimately make it easier for you to switch supplier and/or get a smart meter. You can find more information about Project Nexus on Ofgem's website.

     

  • Type in your postcode to check we operate in your area:


    Yes, this postcode is within our operating regions.


    The property is outside of SGN's operating regions but energynetworks.org may help you identify the right contact.

    Please note that this check only informs you if SGN covers your postcode area, it does not inform you if there are gas assets at your location, in particular if you are on or near the boundary. Before starting any work please contact the SGN plant protection team on 0800 912 1722 or email plantlocation@sgn.co.uk.


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  • SGN Connections. Existing customer? Sign in here. Need help? Call our customer service team on 0800 912 1700.

     

    Free or discounted gas connections are sometimes available for low income customers through our Help to Heat scheme. Click here for more information.