• Commercial and multiple


    We provide a design/quote service for multiple residential (including existing properties, conversions and new developments) and commercial connections, service alterations, disconnections and/or capacity increases. Our Customer Service team is available on 0800 912 1700 (Mon-Fri 8.30am-6pm) if you need any help or advice when you fill out any of the forms below.

     For commercial properties we’ll need to know the hourly and annual gas loads.

     For multiple residential properties we’ll need to know the hourly gas loads. The easiest way to find out your properties’ gas usage is to speak with the Gas Safe engineer who will be installing your appliances. We apply a default hourly load of 60kW for houses (30kW for flats) and an annual load of 20,600kW for houses (15,000kW for flats) unless you tell us otherwise.

     For new build requests we’ll need an original scaled site plan of the property(s) within its existing geography, with the proposed meter position(s) marked clearly on each of the buildings.

     If you want to disconnect your existing commercial gas supply or multiple residential supplies, we’ll need:

    • A site location plan showing the properties.

    • The meter point reference number (MPRN) for each supply you want disconnected. The unique MPRN can usually be found on a tag next to each meter.



    Multiple or commercial connections forms


    Please use these forms for commercial premises and multiple residential properties.

    Commercial/multiple connections, alterations or capacity increases

    Commercial/multiple disconnections

    Please email completed forms back to either admindesk@sgn.co.uk or ndsouth@sgn.co.uk. If you prefer, forms can be printed and posted to the address supplied on the form.

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    Free or discounted gas connections are sometimes available for low income customers through our Help to Heat scheme. Click here for more information.


  • Type in your postcode to check we operate in your area:

    Yes, this postcode is within our operating regions.

    The property is outside of SGN's operating regions but energynetworks.org may help you identify the right contact.

    Please note that this check only informs you if SGN covers your postcode area, it does not inform you if there are gas assets at your location, in particular if you are on or near the boundary. Before starting any work please contact the SGN plant protection team on 0800 912 1722 or email plantlocation@sgn.co.uk.

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