• Meter box repairs


    Your gas meter box is part of your property and as such, it's the responsibility of the owner and/or occupier to make sure it's well maintained. However we can undertake repair work on behalf of our domestic customers.

    All replacement meter box work carried out by us is chargeable.

    The types of meter boxes we can offer repair work on are shown on each form below. 

    We can supply and install meter box covers and doors, door hinges/pins and locks, and you can also buy replacement meter box hinge pins, locks and door keys from us.

    If your meter position needs altering, this will involve making a change to your gas supply. Please call 0800 912 1700 or click here for further details.


    If you would like us to carry out any meter box repair or renewal work, please download and fill out the appropriate form from the list below:

    Domestic meter box repair: Scotland

    Domestic meter box repair: South of England within M25

    Domestic meter box repair: South of England outside M25

  • Type in your postcode to check we operate in your area:

    Yes, this postcode is within our operating regions.

    The property is outside of SGN's operating regions but energynetworks.org may help you identify the right contact.

    Please note that this check only informs you if SGN covers your postcode area, it does not inform you if there are gas assets at your location, in particular if you are on or near the boundary. Before starting any work please contact the SGN plant protection team on 0800 912 1722 or email plantlocation@sgn.co.uk.

    Sorry, something has gone wrong. Please email web@sgn.co.uk.
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    Free or discounted gas connections are sometimes available for low income customers through our Help to Heat scheme. Click here for more information.