Apply to alter your gas connection

Whether you’re extending your property or looking to move your meter, we can help you change your existing gas connection.
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Check our current costs and leadtimes

Try our Quick Estimate Tool to find out how much your alteration could cost and our current lead times.
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Check our current costs and leadtimes

Selected location: Scotland

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Alteration cost

Cost
If SGN dig the trenches £727 +VAT
If you dig the trenches £461 +VAT
If your alteration requires more than 5 metres of pipework, this will be an additional cost per metre and will be shown in your quote (up to a maximum of 20 metres). Costs shown are for a standard alteration. The value of your quote may be higher and will depend on the requirements of your property.
Additional charges Cost
SGN to refit the meter £94 +VAT
SGN to refit the meter and reconnect meter outlet pipework £189 +VAT

Current lead times

7-9 weeks from accepting your quote. Once you have accepted your quote and paid for the work, an Account Manager will contact you to discuss suitable dates.

Check our current costs and leadtimes

Selected location: Southern England (inside M25)

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Alteration cost

Cost
If SGN dig the trenches £922 +VAT
If you dig the trenches £650 +VAT
If your alteration requires more than 5 metres of pipework, this will be an additional cost per metre and will be shown in your quote (up to a maximum of 20 metres). Costs shown are for a standard alteration. The value of your quote may be higher and will depend on the requirements of your property.
Additional charges Cost
SGN to refit the meter £101 +VAT
SGN to refit the meter and reconnect meter outlet pipework £203 +VAT

Current lead times

Up to 11 weeks from accepting your quote. Once you have accepted your quote and paid for the work, an Account Manager will contact you to discuss suitable dates.

Check our current costs and leadtimes

Selected location: Southern England (outside M25)

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Alteration cost

Cost
If SGN dig the trenches £796 +VAT
If you dig the trenches £547 +VAT
If your alteration requires more than 5 metres of pipework, this will be an additional cost per metre and will be shown in your quote (up to a maximum of 20 metres). Costs shown are for a standard alteration. The value of your quote may be higher and will depend on the requirements of your property.
Additional charges Cost
SGN to refit the meter £101 +VAT
SGN to refit the meter and reconnect meter outlet pipework £203 +VAT

Current lead times

Up to 21 weeks from accepting your quote. Once you have accepted your quote and paid for the work, an Account Manager will contact you to discuss suitable dates.

Before you apply

Before you apply, there are a few things to think about.

Photos or plans

Please upload any photos, plans or drawings that might help us to plan your work. You'll be able to do this on the application form.

Permission

The land that we need to access must be owned by you, or you’ll need written permission from the landowner for the work. If you need planning permission, or a local authority permit, please make sure these are in place.

Your quote

Apply online to get a quote to alter the gas connection to any single domestic property.

If your work is a standard connection, we’ll email your quote immediately. If you don’t receive a quote, it could be because the information you provided doesn’t allow us to create an instant quote.

Our specialist team will review your application and send a quote as quickly as possible. They’ll let you know if we need anything else.

This could apply if:

  • You need more than 20 meters of pipe
  • You live in a flat on the second floor or above
  • You have a heated swimming pool
  • You have 5 bedrooms or more
  • You need an alteration to be able to turn your gas supply off more easily

Current leadtimes

Please note that we are experiencing a higher than usual demand on our teams this winter. Depending on where you live, the leadtimes for connections work could be up to 21 weeks. 

You can use our quick estimate tool above to check accurate local leadtimes and costs. 

Our dedicated Account Managers will discuss dates for your work once you have accepted and paid for your quote. 

How it works

Once you’ve applied, our dedicated Connections team will guide you through getting connected.
 

 

Need to increase the capacity of your gas supply?

To increase or decrease the capacity of your domestic gas supply you will need to complete and submit a GT1 request.

If you are a business owner wanting to increase or decrease your gas supply please follow the instructions on our Business Connections page. 

Frequently Asked Questions

We’ll do all we can to make the job easy for you and your neighbours. We may need to close the pavement or road outside your house, but we’ll discuss that with you before we start our work.

No. Anything that we dig up to alter your gas connection will be tidied up within 5 working days of the job by our specialist reinstatement team. That includes holes in the road or pavement.

Most jobs can be completed within one day. If yours has special requirements and could take longer, we’ll let you know well in advance and discuss it with you.

In some cases, we can do this for a charge. We’ll discuss this with you before we arrange your work.

We’ll discuss possible dates with you and do whatever we can to plan the job for a date that suits you.

What happens next?

Accept & pay

If you apply online and receive a standard quote, you can accept your quote and pay online by debit card, credit card or PayPal.

Planning your work

We’ll check your quote and contact you if there are any problems. Otherwise, we’ll be in touch within 7 working days to arrange your alteration.

Get connected

Our Get connected guide explains how to prepare for our work and what to expect while we are altering your connection.

Get connected