Reports and publications

Contents

Annual reports

SGN Annual Report 2020

Compliance

Code credit rules
Compliance Officer Report 2019
Compliance Statement 2019

Environment

Biodiversity report 2017
Safety, Health, Environment & Sustainability Policy
Business carbon footprint 2016/18

Biogas

SGN network entry facility minimum connection process (2014)
Minimum connection agreement conditions for a network entry facility
Specification for biogas network entry facility (2017)
SGN's distributed gas information strategy (2017)
SGN distributed gas connections guide (2017)

Connections

Connections guides

Customer service

Complaints Handling Procedure 2019
Our customer promises
Notice of Rights 2017/18
Customer satisfaction results 18/19 Scotland (excel doc)
Customer satisfaction results 18/19 Southern (excel doc)

Financial information

Scotland regulatory accounting statement 2018
Southern regulatory accounting statement 2018
Scotland Gas Networks Annual Report 2019
Statement on remuneration and service standards 2017
Southern Gas Networks Annual Report 2019
UK tax strategy 2020

Gender pay gap report

Gender pay gap report 2019

Infrastructure

Accessing our services
Annual report for infrastructure developers 2017

Innovation

Our innovation projects
NIA Annual Summary 2018/19
Gas Network Innovation Strategy 2018

Interruption tender

Interruption tender

LTDS

SGN long-term development statement

Metering

Metering charges letter 2020 (Southern)
Metering charges letter 2020 (Scotland)

Network pricing

Southern Note Price Change 2020
Scotland LDZ transportation charges 2020
Southern LDZ transportation charges 2020
Scotland Note Price Change 2020

Procurement

Our current tenders

RIIO-GD1

RIIO-GD1: 2011 Business Plan Scotland
RIIO-GD1 supporting tables 18/19 Scotland
Annual RIIO-GD1 stakeholder report 2019
RIIO-GD1: 2011 Business Plan Southern - Exec Summary
RIIO-GD1 supporting tables 18/19 Southern
Our journey so far 2018
RIIO-GD1: 2011 Business Plan Scotland - Exec Summary
Financial performance commentary 18/19
Financial report 18/19 Scotland
RIIO-GD1: 2011 Business Plan Southern
Financial report 18/19 Southern

Safety

Know What's Below' guide to safe excavations in residential areas
SGN Grantor's Charter (Southern)
SGN gas safety messages (Apr 2016)
SGN Grantor's Charter (Scotland)
SGN Health and Safety Policy 2017
General safety measures to avoid injury

Stakeholders

Our stakeholder documents

UIPs and iGTs

Third Party Connections

Constitutional documents

Southern Gas Networks Memorandum of Association
Scotland Articles of Association
Southern Articles of Association
Scotland Memorandum of Association

RIIO-GD2

RIIO-GD2 Business Plan 2021-2026