Skip the navigation
Menu
Log in
Accessibility
Search the website
Gas and meter services
Our gas works
Help and advice
About us
Contact us
Accessibility
Log in
Smell gas? 0800 111 999
National Gas Emergency number
Home
Home
Reports and publications
Reports and publications
Contents
Annual reports
Biogas
Compliance
Connections
Customer service
Environment
Financial information
Gender pay gap report
Infrastructure
Innovation
Interruption tender
LTDS
Metering
Network pricing
Procurement
RIIO reports
Safety
Stakeholders
UIPs and iGTs
Annual reports
SGN Annual Report 2019
SGN Annual Report 2018
Show older versions
Scotland Gas Networks Annual Report 2019
Southern Gas Networks Annual Report 2019
Compliance
Code credit rules
Compliance Officer Report 2019
Compliance Statement 2019
Environment
Environment policy 2018
Business carbon footprint 2016/18
Biodiversity report 2017
Biogas
SGN's distributed gas information strategy (2017)
SGN distributed gas connections guide (2017)
SGN network entry facility minimum connection process (2014)
Minimum connection agreement conditions for a network entry facility
Specification for biogas network entry facility (2017)
Connections
Connections guides
Customer service
Our customer promises
Customer satisfaction results 18/19 Scotland (excel doc)
Customer satisfaction results 18/19 Southern (excel doc)
Complaints Handling Procedure 2019
Notice of Rights 2017/18
Financial information
Scotland regulatory accounting statement 2018
Southern regulatory accounting statement 2018
Statement on remuneration and service standards 2017
UK tax strategy 2019
Gender pay gap report
Gender Pay Gap 2018
Gender Pay Gap 2017
Show older versions
Infrastructure
Annual report for infrastructure developers 2017
Accessing our services
Innovation
NIA Annual Summary 2017/18
Gas network innovation strategy 2018
Our innovation projects
Interruption tender
Interruption tender
LTDS
SGN long-term development statement 2018
Metering
Metering charges letter 2019 (Scotland)
Metering charges letter 2019 (Southern)
Network pricing
Scotland LDZ transportation charges 2019
Southern LDZ transportation charges 2019
Scotland note of price change 2019
Southern note of price change 2019
Financial report 18/19 Southern
Procurement
Our current tenders
RIIO reports
Annual RIIO-GD1 stakeholder report 2019
Our journey so far 2018
Financial performance commentary 18/19
Financial report 18/19 Scotland
RIIO-GD1 supporting tables 18/19 Scotland
RIIO-GD1 supporting tables 18/19 Southern
Safety
Know What's Below' guide to safe excavations in residential areas
SGN error management reporting form (editable)
SGN error management reporting form (print version)
Show older versions
SGN gas safety messages (Apr 2016)
SGN Health and Safety Policy 2017
General safety measures to avoid injury
Stakeholders
https://www.sgn.co.uk/about-us/stakeholder-activity/our-stakeholder-documents
UIPs and iGTs
Third Party Connections
