Reports and publications

Contents

Annual reports

SGN Annual Report 2021

Compliance

Code credit rules
Compliance Officer Report 2021
Compliance Statement 2021

Environment and sustainability

3rd Round Climate Change Adaptation Report
Building a Shared Net Zero Future: Our Environment Strategy
Our Progress and Commitments towards the UN Sustainable Development Goals
Our Safety, Health, Environment & Sustainability Policy

Biogas

Distributed Gas Connections Guide
Distributed Gas Information Strategy
Minimum connection agreement conditions for a network entry facility
Specification for Biogas Network Entry Facility

Connections

Connections guides

Customer service

Complaints Handling Procedure
Customer satisfaction results 20/21 (Scotland)
Customer satisfaction results 20/21 (Southern)
Notice of Rights 20/21
Vulnerable customer policy

Financial information

Scotland Gas Networks Annual Report 2021
Scotland Gas Networks unaudited interim report HY 2022
SGN Commercial Services S172 Statement
SGN MidCo S172 Statement
Southern Gas Networks Annual Report 2021
Southern Gas Networks unaudited interim report HY 2022
UK tax strategy 2021

Diversity and inclusion

Diversity and inclusion ambition 2021-2026
Diversity Pay Gap Report 2020

Infrastructure

Accessing our services
Annual Report for Infrastructure Developers (2017)

Innovation

Gas Network Innovation Strategy 2018
NIA Annual Summary 2020/21
Our innovation projects

Interruption tender

Interruption tender

LTDS

SGN long-term development statement

Metering

Metering charges letter 2021 (Scotland)
Metering charges letter 2021 (Southern)
Metering charges letter 2022 (Scotland)
Metering charges letter 2022 (Southern)

Network pricing

Scotland LDZ transportation charges 2022
Scotland Note Price Change 2022
Scotland Transportation Charging Statement 2022
Southern LDZ transportation charges 2022
Southern Note Price Change 2022
Southern Transportation Charging Statement 2022

RIIO-GD1

RIIO-GD1 Regulatory Financial Performance Commentary 20/21
RIIO-GD1 Regulatory Financial Performance Report 20/21 (Scotland)
RIIO-GD1 Regulatory Financial Performance Report 20/21 (Southern)
RIIO-GD1 Stakeholder Report 2021
RIIO-GD1 Supporting tables 20/21 (Scotland)
RIIO-GD1 Supporting tables 20/21(Southern)
RIIO-GD1: 2011 Business Plan Scotland
RIIO-GD1: 2011 Business Plan Scotland - Exec Summary
RIIO-GD1: 2011 Business Plan Southern
RIIO-GD1: 2011 Business Plan Southern - Exec Summary

Safety

SGN Grantor's Charter (Scotland)
SGN Grantor's Charter (Southern)

Stakeholders

Stakeholder Engagement Incentive Submission 2020-21
Stakeholder Engagement Strategy

UIPs and iGTs

Third Party Connections

Constitutional documents

Scotland Articles of Association
Scotland Memorandum of Association
Southern Articles of Association
Southern Gas Networks Memorandum of Association

RIIO-GD2

RIIO-GD2 Business Plan 2021-2026

Vulnerability and Carbon Monoxide Allowance - VCMA

VCMA PEA Age Scotland
VCMA PEA Carbon Monoxide School Programme (GDN Collaborative)
VCMA PEA Care and Repair Scheme
VCMA PEA Citizens Advice CO and Energy Advice Partnership (GDN Collaborative)
VCMA PEA Citizens Advice Scotland Safe and Warm Scotland
VCMA PEA CO in Pregnancy Research Study (GDN Collaborative)
VCMA PEA Empowered by Energy
VCMA PEA Fire and Rescue Service Partnerships
VCMA PEA Fuel Bank Foundation (GDN Collaborative)
VCMA PEA Groundwork Kent
VCMA PEA Highland Affordable Warmth
VCMA PEA Home and Well
VCMA PEA Mental Health UK Advisor Service
VCMA PEA MyBnk School's Programme (GDN Collaborative)
VCMA PEA Safe and Warm Fife
VCMA PEA Scope Disability Energy Support (GDN Collaborative)
VCMA PEA Scope's Utility Helpdesk
VCMA PEA Scouts CO Awareness Programme (GDN Collaborative)
VCMA PEA Tackling fuel poverty together – Sussex
VCMA PEA The Health and Social Care Alliance
VCMA PEA Warm and Safe Homes Advice Service
VCMA PEA Warmworks Aftercare Advisory Service
VCMA PEA Young Adults The Money House and Money Cast

Digitalisation

SGN Digital Strategy Action Plan December 2021
SGN Digitalisation Strategy March 2022

RIIO-GD2 reopener applications

LTS Futures NZASAP reopener
Non-operational IT&T Capex reopener