Reports and publications

Contents

Annual reports

SGN Annual Report 2019

Compliance

Code credit rules
Compliance Officer Report 2019
Compliance Statement 2019

Environment

Safety, Health, Environment & Sustainability Policy
Business carbon footprint 2016/18
Biodiversity report 2017

Biogas

SGN's distributed gas information strategy (2017)
SGN distributed gas connections guide (2017)
SGN network entry facility minimum connection process (2014)
Minimum connection agreement conditions for a network entry facility
Specification for biogas network entry facility (2017)

Connections

Connections guides

Customer service

Our customer promises
Customer satisfaction results 18/19 Scotland (excel doc)
Customer satisfaction results 18/19 Southern (excel doc)
Complaints Handling Procedure 2019
Notice of Rights 2017/18

Financial information

Scotland regulatory accounting statement 2018
Southern regulatory accounting statement 2018
Statement on remuneration and service standards 2017
UK tax strategy 2019
Scotland Gas Networks Annual Report 2019
Southern Gas Networks Annual Report 2019

Gender pay gap report

Gender Pay Gap 2018

Infrastructure

Annual report for infrastructure developers 2017
Accessing our services

Innovation

NIA Annual Summary 2017/18
Gas network innovation strategy 2018
Our innovation projects

Interruption tender

Interruption tender

LTDS

SGN long-term development statement 2018

Metering

Metering charges letter 2019 (Scotland)
Metering charges letter 2019 (Southern)

Network pricing

Scotland LDZ transportation charges 2019
Southern LDZ transportation charges 2019
Scotland note of price change 2019
Southern note of price change 2019
Financial report 18/19 Southern

Procurement

Our current tenders

RIIO reports

RIIO-GD1: 2011 Business Plan Southern
RIIO-GD1: 2011 Business Plan Scotland
Annual RIIO-GD1 stakeholder report 2019
RIIO-GD1: 2011 Business Plan Southern - Exec Summary
Our journey so far 2018
RIIO-GD1: 2011 Business Plan Scotland - Exec Summary
Financial performance commentary 18/19
Financial report 18/19 Scotland
RIIO-GD1 supporting tables 18/19 Scotland
RIIO-GD1 supporting tables 18/19 Southern

Safety

Know What's Below' guide to safe excavations in residential areas
SGN gas safety messages (Apr 2016)
SGN Health and Safety Policy 2017
General safety measures to avoid injury

Stakeholders

Our stakeholder documents

UIPs and iGTs

Third Party Connections