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Reports and publications
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Annual reports
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LTDS
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RIIO-GD1
RIIO-GD2
Safety
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UIPs and iGTs
Annual reports
SGN Annual Report 2020
SGN Annual Report 2019
SGN Annual Report 2018
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Compliance
Code credit rules
Compliance Officer Report 2019
Compliance Statement 2019
Environment
Biodiversity report 2017
Business carbon footprint 2016/18
Safety, Health, Environment & Sustainability Policy
Biogas
Minimum connection agreement conditions for a network entry facility
SGN distributed gas connections guide (2017)
SGN network entry facility minimum connection process (2014)
SGN's distributed gas information strategy (2017)
Specification for biogas network entry facility (2017)
Connections
Connections guides
Customer service
Complaints Handling Procedure 2019
Customer satisfaction results 19/20 (Scotland)
Customer satisfaction results 19/20 (Southern)
Notice of Rights 19/20
Our customer promises
Vulnerable customer policy
Financial information
Scotland Gas Networks Annual Report 2020
Scotland Gas Networks Annual Report 2019
Scotland Gas Networks Annual Report 2018
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Scotland Gas Networks unaudited interim report HY 2021
Scotland regulatory accounting statement 2018
SGN Commercial Services S172 Statement
SGN MidCo S172 Statement
Southern Gas Networks Annual Report 2020
Southern Gas Networks Annual Report 2019
Southern Gas Networks Annual Report 2018
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Southern Gas Networks unaudited interim report HY 2021
Southern regulatory accounting statement 2018
Statement on remuneration and service standards 2017
UK tax strategy 2020
Gender pay gap report
Gender pay gap report 2019
Gender pay gap report 2018
Gender pay gap report 2017
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Infrastructure
Accessing our services
Annual report for infrastructure developers 2017
Innovation
Gas Network Innovation Strategy 2018
NIA Annual Summary 2019/20
NIA Annual Summary 2018/19
NIA Annual Summary 2017/18
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Our innovation projects
SGN Digitalisation Strategy December 2020
Interruption tender
Interruption tender
LTDS
SGN long-term development statement
Metering
Metering charges letter 2020 (Scotland)
Metering charges letter 2020 (Southern)
Network pricing
Scotland LDZ transportation charges 2020
Scotland LDZ transportation charges 2021
Scotland Note Price Change 2021
Southern LDZ transportation charges 2020
Southern LDZ transportation charges 2021
Southern Note Price Change 2021
Procurement
Our current tenders
RIIO-GD1
Financial performance commentary 19/20
Financial report 19/20 (Scotland)
Financial report 19/20 (Southern)
RIIO-GD1 stakeholder report 19/20
RIIO-GD1 supporting tables 19/20 (Scotland)
RIIO-GD1 supporting tables 19/20 (Southern)
RIIO-GD1: 2011 Business Plan Scotland
RIIO-GD1: 2011 Business Plan Scotland - Exec Summary
RIIO-GD1: 2011 Business Plan Southern
RIIO-GD1: 2011 Business Plan Southern - Exec Summary
RIIO-GD1: Our journey so far (2018)
Safety
General safety measures to avoid injury
Know What's Below' guide to safe excavations in residential areas
SGN gas safety messages (Apr 2016)
SGN Grantor's Charter (Scotland)
SGN Grantor's Charter (Southern)
SGN Health and Safety Policy 2017
Stakeholders
Stakeholder Engagement Incentive Submission 2019-20
Stakeholder Engagement Strategy
UIPs and iGTs
Third Party Connections
Constitutional documents
Scotland Articles of Association
Scotland Memorandum of Association
Southern Articles of Association
Southern Gas Networks Memorandum of Association
RIIO-GD2
RIIO-GD2 Business Plan 2021-2026