A SGN engineer wearing a high-viz jacket, a face mask and disposable gloves knocks on a customer's door.

Coronavirus update

We know during the coronavirus outbreak, you’ve been relying on us more than ever to keep you and your family safe and warm. Your safety, and the safety of our employees, remains our number one priority as we keep gas flowing to homes, hospitals and businesses.

Find out more about our coronavirus response


Monday to Friday 8:30am to 5pm


Monday to Friday 8:30am to 5pm


Monday to Friday 8:30am to 5pm


You can reach us by email at

Want to stay up to date about incidents in your area?

Map of where SGN operates with colours highlighting the south of England and all of Scotland. The following cities are labelled: Aberdeen, Edinburgh, Glasgow, London, Southampton, Oxford.

Where we operate

We look after the gas network in the south of England and across Scotland. 

Check if we deliver gas to your area


Customers in Northern Ireland can find out more at SGN Natural Gas