When it comes to your meter box, there are some things we can help you with, and some things you'll need to talk to your gas supplier about.
Meter box repairs
Does the meter box at your property need fixing?
We're able to help, we can replace doors, pins, locks and hinges, as well as repair the meter box itself.
All you need to do is complete the form under related documents titled "Meter box repairs", and send it to us and we'll see what we can do to help.
Before we carry out a meter box repair, there are a few things to think about:
- Think about which meter box you have (check out our Getting Connected guide for more information)
- If you need to move your meter, go to our alter your gas connection page to find out more information.
- Gas transporters or suppliers who need more information should send an email to firstname.lastname@example.org .
- If you need to know your Meter Point Reference Number (MPRN), call the MPRN helpline (Xoserve) on 0870 608 1524.
If you've received a letter about policy meter replacements in your area, call 0800 912 1700 to arrange for an engineer to visit you.