The easiest way to find out if you have a gas supply is for us to send out an engineer, who can find out whether your pipe is ready to use or needs further work before we can connect you. This service is free of charge.
As lockdown restrictions start to ease, we’re beginning to reoffer our service in the south of England as of early June. In line with UK Government advice, we’ll be carrying out extensive risk assessments before going ahead with the check. We’ll only be able to carry out your live or dead gas supply check where it’s safe for both you and our engineer.
In Scotland, we’re unable to process any requests or carry out any checks at the moment in keeping with current Scottish Government guidance.
If an engineer has already come out to see you and your pipe needs further work, you can apply for a new connection.
If an engineer has already come out to see you and your pipe is ready to use, you can contact a supplier of your choice to put a meter in so you can start using gas, or apply for a disconnection.